Can I check the status of my PO?
Yes, once your online account has been reviewed and updated to allow you access to your Ricca Chemical account information, you will be able to check the status of your purchase order(s). After you are logged in, click on Customer Support, next select Order Status. Enter your Order Number or PO Number in the search field, and the Order/PO information is displayed. Simply click the Order Number or PO Number for additional details. If there are any shipments against the order, the tracking number will be displayed under the Shipment Details, and the associated invoice number is listed under the Invoice Details.
If the order is open, please contact Customer Service at firstname.lastname@example.org
or (888) GO-RICCA
for additional information.
To get to order status, you can also click here