Satisfaction Survey

Thank you for being a valued customer of Ricca Chemical Company. Please take just a few minutes to fill out the following survey so that we may better serve you in the future. Once completed, please click on the submit button at the bottom of the page.





Occupation: (Choose the one that best fits)


Q1. We are committed to providing you with quality products and services. Are our products made to your satisfaction?


Q2. Which factor(s) is/are most important to you when choosing a supplier?

(Choose all that apply)


Q3. What value(s) influence your selection of Ricca Products?

(Choose all that apply)


Q4. Delivering exceptional customer service is important to us. How would you rate your experience with our Customer Service department?


Q5. We strive to enhance the quality of our support services. How would you rate your experience with our Technical Services department?


Q6. We are committed to continuously improving our delivery time and efficiency. Please rate our ability to provide ease in terms of logistics, deliveries, and stock availability.


Q7. Overall, I am satisfied with the level of service I receive from Ricca Chemical.


Q8. Do you believe there has been an improvement of Ricca Chemical’s overall performance over the last 12 months?


Q9. Overall how would you compare Ricca to its competitors?


Q10. Will you continue to use Ricca Chemical products and services in the future?


We are continuously trying to grow and improve all around. Please leave us any comments on how you think we may improve our products and services!